Shipping & Policies

Payment
Paypal: We accept Payments through secured payment gateway Paypal. Paypal accepts most credit cards like Visa, Mastercard, Discover and Amex.

Money Order: Money Orders Payment must be received and cleared before product is shipped out.

Tax
California Residents will be charged tax

Shipping
US Customers – All orders are shipped via USPS and come with Delivery Confirmation. Oversized objects are shipped via Fed Ex or UPS

INTERNATIONAL Customers – USPS doesn’t do delivery confirmation on International orders. Unless, we ship GLOBAL INTERNATIONAL which is more expensive and ranges from $30

INTERNATIONAL CUSTOMERS –
–USPS doesn’t have delivery confirmation on International orders.
–I can not be responsible for lost packages. We can do registered mail to be sure you receive it, this cost more around, please contact us to verify cost or use our shipping calculator.
–Also, you may want to add insurance, which will vary depending on purchase amount.
–Package could take 2,3 or 4 weeks to get to you.
–We are not responsible for additional duty fees imposed by other countries.

We offer COMBINED SHIPPING if purchased at the same time.

Refunds and Exchanges
Since all of are items are made to order, we offer No refunds. Please view items properly before placing order and feel free to contact us with questions if you have any, we will be more than happy to help you along with your order. If item arrives with a fault from our end, exchanges are welcome within 1 week of date received.
We do accept exchanges on our anklets that do not have additional customization. Customer is responsible for shipping product back to us. Customer is responsible for shipping product back and any new shipping and handling cost on product they want to exchange.

-PERSONALIZED, HAND STAMPED items are not refundable nor can you exchange it.

Additional Policies and FAQs
All of our jewelry items are handmade bespoke pieces and should be handled with care.
All handcrafted anklets and waistbeads are made to order, so if there is any minor change in design specification you would like, kindly make it known in your order comment box.

Treat your Bespoke Anklets like a treasure and handle with care. Delicately slide on the anklet/waist beads. You can wear your beads 24/7 if you wish. It is safe to use to bathe, swim, exercise and more. If you must remove your anklet/waist beads gently side off and keep in its protective packaging.

You can also check us out at ETSY

If there are any questions that have not been covered , you can contact us HERE

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